eBeautyInc & COVID-19 : Shipping and Customer Service Update for You
eBeautyInc with the spread of COVID-19, online shopping continues to rise dramatically. As a result, our shipping promises will show longer than you normally expect. In addition, our typical timeline for returns may also be affected. Please note that it may take longer than the usual 5-10 Business Days for us to get your package at the fulfillment center, inspect your return, process it into inventory, and complete your refund. As of now, we consider our fulfillment teams to be business critical, and they continue to work 24/7 to make sure your order arrives as quickly as possible. For our employees’ safety and yours, we’re taking extra precautions with additional cleaning and sanitation in our fulfillment centers. We will continue to try hard to ship your orders as soon as possible, even in the toughest times.